Privacy Policy

1. Information We Collect

When you place an order, sign up for updates, or contact us through our website, Fireman's Mercantile & Bakery collects personal information necessary to fulfill your request, including your name, email address, phone number, zip code, and pickup preferences.

2. How We Use Your Information

We use the collected information solely for:

• Processing and fulfilling your bakery orders and pre-orders
• Communicating order status updates or pickup reminders
• Responding to customer service inquiries
• Improving our products and website user experience

3. Consent to Marketing Communications

By voluntarily submitting your personal information through any form on this website—including pre-order forms, contact forms, waitlists, newsletters, or signups—you grant Fireman's Mercantile & Bakery permission to collect, store, and use that information to communicate with you and to send you marketing and promotional communications. We may deliver these communications via email, SMS text message, automated or AI-assisted messaging systems, social media platforms, and any other marketing avenues now known or hereafter developed.

Standard message and data rates may apply to SMS communications. You retain the right to withdraw consent and opt out of marketing communications at any time. To unsubscribe from emails, use the unsubscribe link included in each message. To opt out of SMS or other marketing channels, reply "STOP" to a text message or contact us using the information in Section 5. Opting out of marketing communications will not affect transactional messages related to orders you have placed.

4. Information Sharing & Protection

We do not sell, trade, or rent your personal information to third parties. Your data is used exclusively for internal operations and securely processed through our integrated customer management systems.

5. Security

We implement industry-standard administrative and technical safeguards to protect your personal information against unauthorized access, loss, or alteration.

6. Contact Us

For questions or concerns regarding our Privacy Policy, please reach out to us:
Fireman's Mercantile & Bakery158 E. James Street, Columbus, WI 53925
Phone: (920) 350-0022 | Email: firemansmercantile@gmail.com